Privacy Policy

At Mad Monkey, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

Personal Information:

When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

Browsing Data:

We may collect information about your browsing behavior on our website, including pages viewed, links clicked, and other actions taken on our site.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your shopping experience and gather information about how you use our website.

2. How We Use Your Information

Order Processing:

We use your personal information to process and fulfill your orders, including shipping, payment processing, and providing order updates.

Communication:

We may use your contact information to send you updates about your order, promotional offers, and other relevant communications. You can opt out of promotional emails at any time.

Improving Our Services:

We analyze browsing data and customer feedback to improve our products, services, and website experience.

Security:

We use your information to protect our website and customers from fraudulent activity and ensure a secure shopping environment.

3. Sharing Your Information

Third-Party Service Providers:

We may share your personal information with third-party service providers who assist us with payment processing, order fulfillment, marketing, and website analytics. These providers are required to protect your information and use it only for the purposes specified by us.

Legal Requirements:

We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of Mad Monkey and its customers.

4. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Access and Correction:

You have the right to access and update your personal information at any time by logging into your account on our website.

Opt-Out:

You can opt out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting our customer service team.

Data Deletion:

You can request the deletion of your personal information by contacting us directly. Please note that we may retain certain information as required by law or for legitimate business purposes.